Privacy and Cookies policy

I. BASIC INFORMATION
The administrator of personal data collected via the website https://lovevibe.eu (hereinafter referred to as the “Website”) is:
DEKA TRADE CZ S.R.O.
Bezručova 220/9,
73701 Český Těšín, Czech Republic
VAT ID: CZ09008845
Phone: +420 608 424 864
Email: info@lovevibe.eu
Each visitor to the Website is hereinafter referred to as the “User.”
The processing of personal data is carried out in compliance with applicable laws, including the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). We apply appropriate technical and organizational measures to ensure the protection of your data against unauthorized access.

II. PURPOSES AND LEGAL BASIS FOR DATA PROCESSING
1. Order processing
We process data to:

register and manage customer accounts (if applicable),
fulfill orders and manage transactions,
process payments,
deliver products,
contact customers regarding orders.

Legal basis:
Article 6(1)(b) of the GDPR – performance of a contract.
2. Contact via form or email
If you contact us via the contact form or email, we process your personal data solely to respond to your inquiry.
Legal basis:
Article 6(1)(f) of the GDPR – legitimate interest in responding to user queries.
3. Accounting and tax obligations
Data is processed to issue invoices and maintain proper accounting documentation.
Legal basis:
Article 6(1)(c) of the GDPR – legal obligation.
4. Claims and legal defense
In case of a dispute, data may be processed to establish or defend against legal claims.
Legal basis:
Article 6(1)(f) of the GDPR – legitimate interest in defending the company’s rights.

III. DATA RETENTION PERIOD

Account and order data – retained for the duration of account activity and then for the limitation period of potential claims (typically 3–6 years).
Accounting data – retained for 5 years from the end of the financial year.
Contact form/email data – retained for the duration of the correspondence and up to 12 months after the last message.

IV. DATA RECIPIENTS
We may share your data with the following categories of recipients:

delivery and logistics service providers,
electronic payment providers,
IT service and hosting providers,
accounting services,
legal advisors (if needed),
public authorities (when required by law).

We only cooperate with partners and service providers who guarantee data processing in compliance with GDPR.

V. DATA SUBJECT RIGHTS
As a data subject, you have the right to:

access your data and receive a copy of it,
rectify (correct) inaccurate data,
request the erasure of data ("right to be forgotten"),
restrict the processing of your data,
data portability,
object to the processing of your data based on our legitimate interest,
file a complaint with a supervisory authority (e.g., the Czech Data Protection Office – ÚOOÚ, or your local authority within the EU).

To exercise your rights, please contact us at: info@lovevibe.eu

VI. DATA PROVISION – IS IT MANDATORY?
Providing personal data is voluntary, but necessary for placing an order or contacting us. Without it, certain functions of the Website may not be available.

VII. DATA TRANSFERS OUTSIDE THE EEA
We do not transfer personal data outside the European Economic Area. If such a transfer becomes necessary in the future, it will be done in compliance with applicable GDPR rules and with appropriate safeguards.

VIII. AUTOMATED DECISION-MAKING AND PROFILING
Your personal data is not subject to automated decision-making or profiling.